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Customer Experience Specialist
2 weeks ago
The role of a Retail Sales Consultant is to deliver exceptional customer experiences through outstanding service and support. This involves providing expert knowledge of products and services, identifying and meeting customer needs, and achieving sales targets.
Key Responsibilities:- Product Knowledge: Provide in-depth understanding of retail products and services to customers.
- Needs Identification: Identify and meet the specific needs of customers to deliver tailored solutions.
- Sales Performance: Meet sales targets and key performance indicators (KPIs) in a fast-paced retail environment.
- Communication Skills: Excellent communication and interpersonal skills to build rapport with customers.
- Interpersonal Skills: Ability to work effectively with colleagues and provide solutions to customer needs.
- Sales Drive: Driven to achieve sales targets and KPIs in a competitive environment.
- Training Opportunities: Access to training programs for career growth and development.
- Exclusive Discounts: Exclusive discounts across hundreds of brands and partners.
- Paid Parental Leave: Paid parental leave for primary and secondary carers.
