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Retail Operations Manager
3 weeks ago
Drive sales growth and customer satisfaction as a senior retail leader, overseeing daily operations and guiding teams to meet targets.
About the RoleThis critical position plays a pivotal role in Amart's success, responsible for managing store sales floors and leading sales teams to deliver exceptional customer experiences every day.
The ideal candidate will motivate their team to achieve goals, think creatively when approaching sales, and provide personalized training and coaching to ensure each member feels supported and empowered to reach their full potential.
They will also be expected to consistently exceed customer expectations with every interaction, championing safe working practices in-store and setting an example for others to follow.
About YouTo succeed in this role, you'll need previous leadership or supervisory experience with a large retailer, along with strong skills in managing daily operations and sales environments. You'll also require exceptional customer service skills, a focus on delivering outstanding results, and the ability to drive key performance indicators across the team to hit financial targets.
Flexibility is essential, as we operate seven days a week.
What We OfferWe provide a unique culture that celebrates individual and team achievements, acknowledges hard work, and offers opportunities for growth and development. Our employees enjoy industry-leading discounts, flexible working arrangements, and a supportive team environment.
Our company is committed to giving back to the community through partnerships like Ronald McDonald House Charities (RMHC), reflecting our values of empathy, responsibility, and social awareness.
