Billing and Market Performance Lead

4 days ago


Melbourne, Victoria, Australia Origin Energy Full time

Origin Energy's Billing and Market Operations team is focused on delivering exceptional outcomes for both customers and the business across the meter-to-bill process. The Concessions Operations Manager will lead the concession team in ensuring exceptional customer experiences and maximising contributions to operational targets. Key responsibilities include:

  1. Leading the concession team, ensuring exceptional customer experiences and maximising contributions to operational targets.
  2. Overseeing the implementation and monitoring of regulatory and contractual obligations for concessions, ensuring compliance and minimising commercial risks.
  3. Identifying and addressing any incidents related to concessions, including remediation activities and implementing changes to improve processes, systems, and governance controls.
  4. Analysing concession performance, using insights to develop and implement strategies for continual improvement.
  5. Assisting with the preparation, management, and forecasting of annual plans, ensuring accurate resourcing for concessions activities and assessing financial implications of process or system changes.
  6. Leading agile ways of working, facilitating stand-ups, sprint planning, and retrospectives to ensure continuous improvement and performance.
  7. Acting as a strategic business partner, influencing key stakeholders and championing customer experience.
Requirements

To be successful in this role, you will need:

  • Strong leadership skills with a people-first approach, inspiring, engaging, and bringing out the best in teams.
  • Proven ability to streamline operations, drive efficiency, and implement process improvement.
  • Strong interpersonal and stakeholder engagement skills, covering both written and verbal communication, as well as the ability to present ideas and work collaboratively.
  • Experience working with KPIs, budgets, operational metrics, and system implementation.

We value diversity and inclusivity in our workplace and encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, and people within LGBTQ+ communities.



  • Melbourne, Victoria, Australia ClearCompany Full time

    We are seeking an exceptional individual to lead our Order to Cash process, overseeing billing, collections, and cash application.This role offers the opportunity to drive operational excellence, streamline processes, and champion continuous improvement to enhance efficiency and business performance.Responsibilities:Lead the end-to-end Order to Cash process,...


  • Melbourne, Victoria, Australia MARS Recruitment Full time

    MARS Recruitment is partnering with a leading global organisation to find a dynamic Head of Billing and Accounts Receivable. This role offers a unique opportunity to take ownership of the entire Order to Cash process, leading a high-performing team across multiple regions.You will drive operational excellence, streamline processes, and champion continuous...


  • Melbourne, Victoria, Australia Linktree Full time

    Linktree is seeking a skilled Paid Search Specialist to lead our paid search efforts and drive business growth through search advertising. This role is perfect for a highly analytical individual with expertise in platforms such as Google Ads, Microsoft Advertising, and GA4.You will play a critical role in developing and executing global paid search...


  • Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full time

    Job DescriptionThis role involves leading marketing analytics to create a marketing metrics dashboard, integrate marketing metrics into business reporting funnels, and supporting performance, optimisation and reporting tasks.You will be working on ANZ Plus Home Loans and responsible for leading marketing analytics to drive business growth. The ideal...

  • Head of Billing

    6 days ago


    Melbourne, Victoria, Australia ClearCompany Full time

    MARS Recruitment is excited to partner exclusively with a leading global organisation in their search for a dynamic Head of Billing and Accounts Receivable.This is a unique opportunity to take ownership of the entire Order to Cash process, leading a high-performing team across multiple regions. You'll drive operational excellence, streamline processes, and...


  • Melbourne, Victoria, Australia PUMA Gruppe Full time

    Your MissionAs a key member of our marketing team, you will play a crucial role in driving brand awareness and commercial success through integrated marketing campaigns across digital, social media, PR, and experiential channels.You will collaborate with internal teams and external partners to ensure cohesive messaging and alignment with business objectives...

  • Head Of Billing

    2 weeks ago


    Melbourne, Victoria, Australia MARS Recruitment Full time

    This range is provided by MARS Recruitment.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$180,000.00/yr - A$200,000.00/yr MARS Recruitment is excited to partner exclusively with a leading global organisation in their search for a dynamic Head of Billing and Accounts Receivable. This...


  • Melbourne, Victoria, Australia Iberdrola Renewables Full time

    Key ResponsibilitiesRetail Billing Operations:Verify customer, site, and contractual data for accurate delivery of Iberdrola's retail, wholesale, and other contracts.Timely customer onboarding in billing systems and AEMO market systems (MSATS), ensuring accuracy of billing product setup, tariff structures, and first bill issuance.Process services requests...

  • Head of Billing

    20 hours ago


    Melbourne, Victoria, Australia MARS Recruitment Full time

    This range is provided by MARS Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$180,000.00/yr - A$200,000.00/yrMARS Recruitment is excited to partner exclusively with a leading global organisation in their search for a dynamic Head of Billing and Accounts Receivable.This is a...

  • Billing Specialist

    3 days ago


    Melbourne, Victoria, Australia Advance Careers | Powered by Brunel Full time

    Get AI-powered advice on this job and more exclusive features.Energy Transition & Sustainability Recruitment Specialist | Renewable Energy | Energy Efficiency | CleantechThe Company:My client empowers businesses and property owners to integrate distributed renewable energy solutions. They drive the clean energy transition by offering cutting-edge approaches...


  • Melbourne, Victoria, Australia Iberdrola Renewables Full time

    The Retail Operations & Billing Analyst is part of the Retail Services team that supports Iberdrola Australia's growing retail customer portfolio with accurate billing and management of our retail customer operations.The role works closely with the Client Services and Sales teams internally and is required to successfully manage relationships with our...


  • Melbourne, Victoria, Australia PUMA Gruppe Full time

    PUMA Gruppe is a global leader in the sportswear industry, and we are seeking a skilled Performance Marketing Leader to join our team. As a key member of our marketing department, you will be responsible for driving brand awareness, engagement, and commercial success through integrated marketing campaigns across digital, social, media, PR, and experiential...


  • Melbourne, Victoria, Australia Allens Full time

    About the TeamThe Pricing and Practice Economics team at Allens is a dynamic and collaborative group of professionals working together to deliver value to our clients.As a Client Rates Analyst, you will be part of this team, working closely with Partners, Lawyers, Practice Executives, and other stakeholders to implement the firm's pricing strategy.You will...


  • Melbourne, Victoria, Australia LifeWorks Full time

    TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes...


  • Melbourne, Victoria, Australia PUMA Full time

    Your MissionAs a Marketing Performance Leader at PUMA, you will lead and execute the company's marketing strategy for Teamsport and Running in Oceania. Your focus will be on driving brand awareness, engagement, and commercial success through integrated marketing campaigns.Develop and implement the marketing strategy for Teamsport and Running in Oceania,...


  • Melbourne, Victoria, Australia MARS Recruitment Full time

    MARS Recruitment is seeking a skilled Head of Billing and Accounts Receivable to join a leading global organisation. This role involves leading a high-performing team across multiple regions and driving operational excellence.Responsibilities include:Managing the Order to Cash process, including billing, collections, and cash application.Driving process...


  • Melbourne, Victoria, Australia PUMA Full time

    YOUR MISSIONAs Manager Marketing Performance, you will lead and execute PUMA's marketing strategy for Teamsport and Running in Oceania. Your focus will be on driving brand awareness, engagement, and commercial success through integrated marketing campaigns across digital, social, media, PR, and experiential channels.You will collaborate with internal teams...


  • Melbourne, Victoria, Australia Tbwa ChiatDay Inc Full time

    As our Performance Marketing Manager, you will be responsible for overseeing the strategic and operational aspects of our marketing initiatives. This includes setup, execution and optimisation of our marketing automation platforms, managing and enhancing a scalable marketing system infrastructure.We're passionate about delivering results-driven marketing...


  • Melbourne, Victoria, Australia PUMA Full time

    Company OverviewPUMA is a leading global sports brand that strives to be the most desired Sports Brand for the youth of today, and for future generations. As a high-performance organization, we are constantly seeking innovative and passionate individuals to join our team.This role will play a key part in shaping the future of PUMA's marketing strategy,...


  • Melbourne, Victoria, Australia Loan Market Full time

    Join us at Loan Market, Juliet Lee as a Mortgage Broker and play a key role in managing and converting leads into successful loan settlements. Build and maintain strong client relationships and work with a wide range of lenders to provide tailored loan solutions.Job DescriptionThe Mortgage Broker role involves managing and converting leads into successful...