Returns Team Member

1 day ago


Adelaide, South Australia JB Hi-Fi Full time

About JB Hi-Fi Group



JB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, with hundreds of stores trading under the JB Hi-Fi and The Good Guys banners. Our Home Delivery Centres (HDCs) and Supply Chain teams play a crucial role in our retail business success by delivering supply chain possibilities that meet our customers' needs safely and sustainably.



The Role



This 6-month contract as a Returns Team Member will see you working closely with the Returns Coordinator to execute the timely and efficient return of faulty, defective, and damaged bulky goods within the HDC. Your responsibilities will include managing escalated customer returns, resolving credit claims with suppliers, ensuring transport carriers meet service level targets, and contributing to effective processes and systems for quality records management and data integrity.



Required Skills and Qualifications



To succeed in this role, you'll need to be a results-driven individual who is highly organized and customer-focused. You should have at least 3 years of operational warehouse experience, Year 12 education, and efficiency in Microsoft applications. Availability to work a Tuesday to Saturday roster is also essential.



About You



You are a professional who looks to optimize work processes at every opportunity, coupled with effective collaboration skills and the ability to work in a team environment and autonomously. If you're interested in this exciting opportunity, please click apply and upload your CV.



Estimated Salary: $55,000 - $65,000 per annum



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