Key Account Representative

5 days ago


Wonthaggi, Victoria, Australia Holcim Full time
About Holcim

At Holcim, we're committed to building a better future for people and the planet. As a global leader in innovative and sustainable building solutions, we're enabling greener cities, smarter infrastructure, and improving living standards worldwide.

Our Opportunity

We have an exciting opportunity for a Customer Service Officer to join our team at Wonthaggi. This key role will play a crucial part in driving sales of concrete by taking customer orders, achieving accurate data entry into the Command system, and ensuring customers receive a positive experience.

Job Responsibilities
  • Manage the fleet within the geographical area, ensuring cost-effective allocation of resources and efficient distribution to meet customer needs
  • Provide a support role to the Production Supervisors and Area Operations Manager, assisting them in achieving Concrete Distribution and Customer Charter objectives
  • Lead the despatch team to ensure high levels of customer service are achieved while gaining best cost efficiency
Requirements
  • A punctual, positive, and efficient individual with experience in administration support
  • Experience in the logistics/transport industry is preferred, as well as understanding of the Construction/Concrete industry
  • A genuine committed team player with effective communication skills across the board
  • Ability to work supervised and autonomously, adapting efficiently and effectively when workload fluctuates
  • Proactive approach to safety and strong commercial acumen with decision-making ability
What We Offer
  • A permanent full-time position based at Wonthaggi, offering a generous salary package including 13.5% Super
  • A close-knit team and inclusive culture, providing opportunities for personal and professional growth
Why Work at Holcim?

We offer a safe environment where individuals can be themselves, promoting a diverse workforce and equal opportunities employer. Our workplace values respect and supports human rights and non-discrimination, rooted in the Holcim Code of Business Conduct.

Salary and Benefits

The estimated annual salary for this position is $65,000 - $80,000, depending on experience, plus additional benefits and perks.



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