Customer Service Representative

4 weeks ago

Sydney, New South Wales, Australia Harrison Barratt Group (HBG) Full time
Customer Service Executive Opportunity

Harrison Barratt Group (HBG) is recruiting for a highly motivated and detail-oriented Customer Service Executive to join our waste management client in Western Sydney.

This role is essential to supporting the sales team and ensuring efficient, seamless customer experiences in the waste management sector. As a Customer Service Executive, you will play a central role in managing contracts, liaising between departments, addressing customer inquiries, and maintaining organized sales records.

Key Responsibilities:

  • Contract Processing: Receive and process sales contracts with accuracy, coordinating with departments to ensure fulfillment.
  • Communication and Liaison: Serve as the primary point of contact between the sales team and other internal teams, maintaining a smooth workflow.
  • Customer Support: Address and resolve customer inquiries, providing product information and ensuring a positive experience.
  • Documentation and Record-Keeping: Maintain organized and up-to-date records of sales transactions and customer interactions.
  • Team Coordination: Work closely with marketing, logistics, and finance teams to ensure smooth alignment and operational efficiency.
  • Reporting and Analysis: Generate sales reports, analyze performance data, and provide insights to support strategic decision-making.
  • Administrative Tasks: Manage scheduling, prepare presentations, and provide general administrative support to enhance team productivity.
  • Sales Support: Assist in preparing quotes, proposals, and presentations, and support the execution of sales strategies.
  • Customer Relationship Management (CRM): Use CRM systems to track customer interactions and ensure data accuracy.

Why Join HBG?

  • Competitive salary and benefits package.
  • Join a well-established waste management organization in Western Sydney.
  • Be part of a dynamic and supportive sales team environment.

As a customer-focused professional who thrives in a fast-paced environment, you will be an excellent fit for this role. Apply today and make an impact in a leading waste management organization.

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