Retail Operations Manager

2 days ago


Mount Barker, South Australia Coles Full time
About the Role

We're seeking a highly skilled and experienced Retail Leader to join our team as a Store Support Manager. As a key member of our store leadership team, you'll play a critical role in driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities

  • Support the Store Manager in achieving commercial targets and driving business results
  • Lead and develop a large team of over 100 team members, providing coaching and guidance to ensure they have the skills and knowledge needed to succeed
  • Ensure the store is exceptionally presented, welcoming, and engaging for customers, team members, and the community
  • Assist in maintaining Coles' visual merchandising, safety, compliance, and auditing standards
  • Develop and implement strategies to improve customer satisfaction and loyalty

About You

We're looking for someone with a proven track record of success in a fast-paced, complex retail environment. You'll have excellent leadership and communication skills, with the ability to inspire and motivate a large team. You'll also be customer-obsessed, with a passion for delivering exceptional customer experiences.

What We Offer

As a Store Support Manager at Coles, you'll have the opportunity to work with a talented team of retail professionals, develop your leadership skills, and contribute to the success of a iconic Australian brand. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

Our Culture

We're committed to creating a workplace that's inclusive, diverse, and respectful. We welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We're also committed to supporting candidates with disability and will adjust our recruitment process to meet individual needs.



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