Customer Care Specialist

3 days ago


Macquarie Park, Australia Catholic Healthcare Full time

Join a Values-Based Organisation

We are seeking an experienced Inbound Sales Consultant to join our team at Catholic Healthcare.

About the Role:

This is a unique opportunity to make a positive impact in the lives of older people and their families. As an Inbound Sales Consultant, you will be responsible for managing enquiries from prospective clients and their families approaching aged care for the first time.

You will work closely with referrers and other external and internal stakeholders to understand the needs of our customers and provide comprehensive and timely information. Your patient, empathetic yet diligent and proactive approach, along with your exceptional customer service and communication skills, will assist you to triage and qualify leads and gain agreement to proceed with interest in Catholic Healthcare as their provider.

About You:



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