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Retail Sales Associate

2 months ago

Belmont, Australia Cash Converters Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Assistant to join our team at Cash Converters in Belmont. As a Retail Assistant, you will play a key role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Accurately process day-to-day transactions in our Buys and Loans department
  • Ensure KPI targets are achieved by actively seeking pricing feedback and trends
  • Build lasting relationships with customers by actively listening to and understanding their needs
  • Effectively communicate pricing, valuation, and pawnbroking options to customers
  • Perform all transactions in line with company and legislative requirements
About You
  • Proven customer service experience, ideally within a retail environment
  • Interest in Technology, Gaming, Collectables, Jewellery, or Tools and Hardware
  • Confident negotiation skills to achieve win-win outcomes
  • Strong communication skills to build rapport, trust, and demonstrate compassion
  • Ability to discuss and clearly explain contract details with customers
What's on Offer
  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers
  • Monday to Saturday working hours with no Sunday trading
  • Real career development opportunities
  • Ongoing quarterly store and team bonuses with full paid training provided
  • Paid Parental Leave
  • Salary Packaging for a Novated Car lease available
  • Health Insurance Discounts (Bupa & HBF)
  • 30% Instore Discount
  • Plus, access to our Wellness Activities: Move, Munch, Money, and Mind