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Data Platform Architect

1 week ago

Council of the City of Ryde, Australia VetPartners Australia and New Zealand Full time

About VetPartners Australia and New Zealand

We're a dynamic and supportive community dedicated to advancing animal healthcare. Our mission is to deliver exceptional shared services support that drives success for our veterinary clinics. We welcome people of all backgrounds, experience, and abilities to join our team.

Job Description

The Configuration Specialist will play a critical role in ensuring the optimal performance of our software systems. They will work closely with project teams to configure and optimise software systems, ensuring seamless functionality and usability across all platforms.

Responsibilities

  1. System Configuration: Configure and optimise software systems to meet the specific operational needs of the business. Monitor system performance and adjust configurations as needed to ensure seamless functionality and usability across all platforms.
  2. Implementation Support: Collaborate with project teams to assist in the smooth rollout of new software or updates. Ensure system configurations align with business goals and requirements, providing expertise during testing and implementation phases to address any potential challenges.
  3. Data Integrity: Maintain and monitor the accuracy, consistency, and security of data within the software systems. Regularly audit data to ensure it remains up-to-date and reliable, generating reports and insights that assist stakeholders in making informed decisions.
  4. Troubleshooting: Identify, analyse, and resolve any system configuration issues that may arise. Act as a point of contact for troubleshooting and provide solutions in a timely manner to minimise disruptions. Work with relevant teams to ensure systems function as expected and that any issues are addressed efficiently.

Requirements

  • Experience in software system configuration and customer data management platforms.
  • A strong understanding of back-end system functionality and processes.
  • A background in supporting software implementation projects.
  • High technical aptitude and quick adaptability to new systems and tools.
  • Exceptional organisational, time management, and problem-solving skills.
  • Previous experience with EzyVet or similar systems would be highly desirable.
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