Financial Systems Analyst

4 weeks ago


Brisbane, Queensland, Australia FCM Travel Full time

About FCM Travel


FCM Travel is a global travel retailer that offers exciting career opportunities.



Job Summary

We are seeking an experienced Financial Systems Analyst to join our team.



Responsibilities

  • Perform system administration tasks to ensure products align with policies, procedures and internal controls.
  • Ensure all support queries are acknowledged, resolved, or followed up in a timely manner.
  • Identify root causes of issues and correct product-related problems.
  • Develop ongoing knowledge articles for supported applications.
  • Document business requirements and process flows supporting product development.
  • Work closely with customers across all levels of the organisation as well as other internal and external service providers.
  • Develop test cases in alignment with overarching product test strategy.
  • Execute tests and report test outcomes.
  • Release product release notes specific to impacted user groups.
  • Undertake training on nominated applications to develop user proficiency and knowledge of systems.
  • Communicate effectively with business stakeholders and users.


Requirements

  • Degree in IT, Accounting, Business Finance or similar.
  • Experience in documentation of business requirements, business process, training documentation and support artifacts.
  • Exposure to QA and testing regimes.
  • Knowledge of Agile practices.
  • Understanding of software development lifecycle.
  • Understanding of ITIL practices.


What We Offer

We offer a competitive salary of $85,000 per annum, along with excellent benefits and opportunities for growth and development.



Your Brightness of Future


At FCM Travel, we empower our employees to find their Brightness of Future through collaboration, innovation, and empowerment. We celebrate our employees' wins and support them in achieving their career ambitions.



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