Medical Sleep Specialist Lead
3 weeks ago
Air Liquide Healthcare Australia is a leading medical gases and homecare service provider. Our team specializes in respiratory diseases, sleep diagnostics, and CPAP therapy.
The RoleWe seek an experienced Retail/CPAP Therapy Consultant to enhance customer care and manage sleep apnea treatments at our Southport clinic.
This role is ideal for a proactive professional dedicated to delivering exceptional service in obstructive sleep apnea management.
Key Responsibilities:- Serve as the initial point of contact for both new and existing clients
- Engage clients through various channels, including in-person, phone, and email communications (excluding emails)
- Offer guidance on CPAP equipment, setup, and ongoing service requirements
- Collaborate with healthcare professionals and service providers
- Promote and upsell our product range and services
- Maintain and sterilize clinic equipment
- Maintain inventory and process clinic orders
- Previous experience in retail, healthcare, or sales environments
- Exceptional communication skills
- Independent clinic management capability
- Broad experience with customer service across all stages of customer interaction
- Proficiency with Google Suite applications
- Keen interest in CPAP therapy and sleep medicine disciplines
- Strong organizational and administrative skills
A world leader in gases, technologies, and services for Industry and Health, Air Liquide operates in 78 countries with approximately 64,500 employees, serving over 3.8 million customers and patients. Oxygen, nitrogen, and hydrogen are essential molecules for life, matter, and energy.
Air Liquide was founded in 1902 and has been at the core of its activities since then.
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