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Retail Department Team Lead

2 months ago

Cranbourne, Victoria, Australia Officeworks Full time
About the Role

We are seeking an experienced Retail Department Leader to join our team at Officeworks in Cranbourne. As a key member of our store leadership team, you will play a critical role in delivering exceptional customer experiences and leading a high-performing team.

Key Responsibilities:

  • To lead and motivate your team to achieve sales targets and KPIs, while maintaining a positive and inclusive store environment.
  • To develop and implement strategies to drive customer engagement and loyalty, resulting in increased sales and revenue growth.
  • To maintain accurate inventory levels and ensure stock is always available for customers.
  • To create a visually appealing shopping experience that meets the needs of our customers.
  • To collaborate with other leaders and departments to achieve overall store success.

About You

We are looking for a retail leader with:

  • A proven track record of delivering exceptional customer experiences and driving business results in a fast-paced retail environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • The ability to motivate and inspire a team to achieve their best performance.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions quickly.
  • The ability to adapt to changing priorities and work effectively in a dynamic environment.

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary estimated around $85,000 - $110,000 per annum, depending on experience.
  • Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
  • Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
  • Great work-life balance, with only one weekend shift required every three weeks.
  • Industry-leading Growing Families policy.

Culture

At Officeworks, we value diversity and inclusion and are committed to creating an environment where everyone feels welcome and valued. We believe that our unique perspectives and experiences are what make us stronger and more innovative.