Sales and Customer Experience Associate

6 days ago


Doncaster East, Victoria, Australia Katies Full time
About Katies

Katies is one of Australia's largest fashion retailers, with a portfolio of approximately 1,400 stores across Australia & New Zealand.

Our Brands

We have 9 successful apparel brands including Noni B, Rockmans, Beme, W.Lane, Katies, Millers, Crossroads, Autograph and Rivers, offering our customers a wide range of fashion options.

Job Description

We are currently seeking a Casual Sales Assistant to join our team. As a Sales Assistant, you will be an integral part of our sales floor, working closely with our customers to provide outstanding customer service and drive sales.

The successful applicant will have a passion for fashion and excellent communication skills, with the ability to work in a fast-paced retail environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Work collaboratively with the sales team to achieve sales targets and drive business results.
  • Maintain a high level of product knowledge, staying up-to-date on the latest fashion trends and products.
  • Contribute to visual merchandising efforts, ensuring that the sales floor is always visually appealing and engaging.
What We Offer
  • A competitive salary: $25-$30 per hour (estimated based on location and experience).
  • 60% Team Member discounts plus other benefits.
  • Loads of store rewards and competitions.
  • The opportunity to work across multiple brands, progressing your career and developing new skills.
About You

We are looking for someone who is passionate about fashion, has excellent communication skills, and is able to work in a fast-paced retail environment.

  • Loves customers, confident communicator, and gets results.
  • Accountable, a positive force, and a team player.
  • Exceptional customer service skills.


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