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Park Attendant

2 months ago

Fraser Coast Regional, Australia G'day Group Full time
About Us

G'day Group is a leading Australian tourism company that operates a network of holiday parks and resorts across the country. Our company is committed to providing an exceptional customer experience and employs over 2000 people in various roles.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Park Attendant. The successful candidate will be responsible for providing a high standard of customer service, managing front office administration, and maintaining the cleanliness and presentation of our park.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Front Office Administration: Manage guest check-ins and check-outs, process reservations, and maintain accurate records.
  • Housekeeping: Clean and maintain the cleanliness of guest accommodation and common areas, ensuring a high standard of presentation.
  • Grounds Upkeep: Maintain the park's grounds, ensuring they are well-manicured and presented in a clean and tidy manner.
  • Teamwork: Collaborate with other team members to achieve a high level of customer satisfaction and park presentation.
Requirements
  • Previous Experience: Previous experience in a front office or housekeeping role, preferably in the hospitality industry.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a high level of service to guests.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Physical Demands: Ability to lift up to 20kg, kneel, and squat, as well as handle chemicals and machinery.
Benefits
  • Discounted Accommodation: Discounted accommodation at over 300 G'day Group holiday parks nationally.
  • Employee Benefits: Access to employee benefits, including service recognition awards and an Employee Assistance Program.
  • Internal Promotions: Opportunities for internal promotions and career advancement.