Customer Service Ambassador
4 weeks ago
As a Customer Assistant at dusk, you will be the face of our brand, delivering exceptional customer experiences and creating a warm, inviting atmosphere in our stores. Your passion for candles and homeware will shine through in your interactions with customers, helping us achieve our goals and exceed their expectations.
Key Responsibilities:
- Provide outstanding customer service, ensuring every interaction is a positive and memorable experience.
- Work closely with colleagues to maintain a visually appealing store environment, showcasing our products in a way that inspires and delights customers.
- Develop a deep understanding of our candles and homeware products, sharing your knowledge with customers to help them make informed purchasing decisions.
- Contribute to the success of the store by achieving key performance indicators and participating in visual merchandising initiatives.
- Collaborate with the team to create a harmonious and supportive work environment, fostering a culture of excellence and continuous improvement.
About You:
- You have a genuine passion for delivering exceptional customer experiences and creating memorable interactions.
- You are a team player who thrives in a collaborative environment, working closely with colleagues to achieve common goals.
- You are committed to continuous learning and growth, seeking opportunities to develop your skills and knowledge.
- You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.
Benefits:
- You will enjoy a generous team member discount on our range of candles and homewares, allowing you to experience the products you love at a special rate.
- You will have the opportunity to participate in our monthly bonus program, recognizing and rewarding your hard work and dedication.
- You will be part of a supportive and nurturing environment, where your growth and development are valued and encouraged.
- You will have the chance to 'start here, go anywhere' with dusk, developing your skills and knowledge in a dynamic and fast-paced industry.
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