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Support Coordinator

2 months ago

Thornbury, Victoria, Australia Melbourne City Mission Full time
{"title": "Support Coordinator", "content": "About the Role

Melbourne City Mission is seeking a highly skilled and dedicated Support Coordinator to join our team. As a Support Coordinator, you will play a critical role in facilitating outcomes for people with disability by adhering to the principles of a rights-based approach.

Key Responsibilities:

  • Navigate the NDIS system and educate participants on what supports can be funded;
  • Support participants to achieve their goals;
  • Link participants into funded and community supports;
  • Keep track of plan funding while empowering participants and families to make decisions about who supports them and how their funding is used;
  • Ensure cultural awareness and safety for participants.

Requirements:

  • Tertiary qualification and/or significant experience in working in the Community Services sector (Disability, Mental Health, Housing, Justice);
  • Experience and skills to work competently alongside people, families, and relevant stakeholders in their local community to build capacity to participate in the community and manage some or all aspects of their plan;
  • Well-developed communication (both oral and written) skills with the capacity to prepare and complete reports and case notes in clear and concise language;
  • The ability to interpret information from other sources/documents and present information in a manner appropriate to the purpose and audience;
  • Demonstrated ability to identify, measure, and report on client outcomes;
  • Well-developed interpersonal skills with the capacity to liaise effectively with a wide range of customers and service providers;
  • The ability to work autonomously and cooperatively as a member of a team;
  • Competence in data management concepts and the use of customer management systems to record and maintain client data accurately;
  • Strong organisational skills, including time management, meeting KPI targets in relation to service delivery.

Screening Criteria:

  • National Police check;
  • Working with Children check;
  • Valid Victorian Driver's license;
  • Right to Work in Australia;
  • NDIS Worker Screening;
  • NDIS Orientation Certificate.

Melbourne City Mission is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

At Melbourne City Mission, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage, and retain a team of talented people.

", "requirements": "Requirements

To be successful in this role, you will need to have:

  • A tertiary qualification and/or significant experience in working in the Community Services sector (Disability, Mental Health, Housing, Justice);
  • Experience and skills to work competently alongside people, families, and relevant stakeholders in their local community to build capacity to participate in the community and manage some or all aspects of their plan;
  • Well-developed communication (both oral and written) skills with the capacity to prepare and complete reports and case notes in clear and concise language;
  • The ability to interpret information from other sources/documents and present information in a manner appropriate to the purpose and audience;
  • Demonstrated ability to identify, measure, and report on client outcomes;
  • Well-developed interpersonal skills with the capacity to liaise effectively with a wide range of customers and service providers;
  • The ability to work autonomously and cooperatively as a member of a team;
  • Competence in data management concepts and the use of customer management systems to record and maintain client data accurately;
  • Strong organisational skills, including time management, meeting KPI targets in relation to service delivery.

Screening Criteria:

  • National Police check;
  • Working with Children check;
  • Valid Victorian Driver's license;
  • Right to Work in Australia;
  • NDIS Worker Screening;
  • NDIS Orientation Certificate.
", "benefits": "Benefits

Melbourne City Mission offers a range of benefits to its employees, including:

  • Inclusive Employer by the Diversity Council of Australia;
  • Attractive Salary Packaging benefits;
  • Supportive learning and development environment;
  • Culture of continuous improvement.

Salary Range: $85,000 - $91,587.60.

", "about_mcm": "About Melbourne City Mission

Melbourne City Mission is a leading not-for-profit, purpose-driven organisation that offers a broad range of services in Early Years, Disability, Homelessness, and Family Services, Palliative Care, and Education.

We are committed to the safety of our clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

At Melbourne City Mission, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage, and retain a team of talented people.

", "commitment_to_safety": "Commitment to Safety

Melbourne City Mission is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

", "commitment_to_diversity": "Commitment to Diversity

At Melbourne City Mission, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage, and retain a team of talented people.

", "contact": "

Please review the position description to understand more about the role and responsibilities. For assistance with your application, please email:

"}