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Claims Coordinator

2 weeks ago


Melbourne, Victoria, Australia beBee Careers Full time

Claims Coordinator

We are looking for a skilled Claims Coordinator to join our team. This is a dynamic role that will require strong organizational and communication skills, as well as a passion for delivering exceptional customer service.

About the Role

The successful candidate will be responsible for coordinating the end-to-end claims process, ensuring that all claims are handled efficiently and effectively. They will also play a key role in building and maintaining strong relationships with stakeholders, including claimants, brokers, and other external partners.

Key Responsibilities

  • Coordinate the claims process from initial receipt through to final settlement.
  • Communicate with claimants, brokers, and other external partners to gather information and provide updates.
  • Maintain accurate and up-to-date records of all claims activity.
  • Identify and escalate potential issues or disputes to the relevant teams.

Requirements

  • Experience in claims administration and case management.
  • Proven ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • A comprehensive understanding of superannuation and life insurance products.

Benefits

  • Flexible work arrangements.
  • Access to professional development opportunities.
  • A supportive and collaborative work environment.