Cyber Security Support Expertise
2 weeks ago
We are seeking a proactive and dedicated Cyber Security Support Specialist to join our team at Hudson Australia.
Salary & BenefitsThe estimated salary for this position is $35-$45 per hour, inclusive of 25% casual loading. As a valued member of our team, you will also have access to full training provided over 6 weeks.
Job DescriptionIn this role, you will play a pivotal part in enhancing the cyber resilience of small businesses and protecting them from cyber threats. Your primary responsibilities will include:
- Providing phone-based support to clients, engaging professionally and empathetically with those under stress.
- Developing and maintaining technical proficiency in cyber security across diverse technologies and operating systems.
- Providing hands-on assistance to improve clients' technical resilience across various devices and operating systems.
- Evaluating cyber resilience maturity and risks, referring complex cases to specialists if needed.
To succeed in this role, you will require:
- Exceptional verbal and written communication skills.
- Empathetic, conflict management and resolution skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a multidisciplinary team.
- Ability to develop and maintain an excellent understanding of application security configurations and features across diverse email and browser applications as well as social media accounts.
This role offers opportunities for career progression and professional growth within our organisation. You will also have access to a current Working with Children Check and National Police Check as part of our recruitment process.
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