Senior Emergency Management Leader

This senior leadership role plays a critical part in ensuring the delivery of high-performing, resilient and community-focused emergency and non-emergency communication services across Victoria.

Leading a large specialised workforce, you will be responsible for service performance, operational enablement, workforce and demand planning, and transformation initiatives. You will also play a sector leadership function in emergency management and call-taking and dispatch services, ensuring Emergency Communications Officers (ECOs) are equipped to deliver critical public safety outcomes.

Working collaboratively across the Senior Leadership Team and with external partners, you will drive innovation, quality and performance standards while building strong strategic relationships across the broader emergency management sector.

You will have a significant impact on shaping the future of emergency communications in Victoria, working closely with government agencies, emergency services and the community to ensure that Victorians receive the best possible response during emergencies.

The successful candidate will have extensive senior leadership experience within emergency management or critical communication services, with a proven track record of leading large, diverse and multi-site operational teams in complex settings.

They will possess a strong understanding of emergency management legislation, frameworks and experience delivering strategic plans, governance, risk management and compliance in challenging environments.

A collaborative approach to leadership is essential, with the ability to influence and engage with stakeholders at all levels. A deep commitment to public sector values and ethical leadership is also required.

• Lead and drive operational support for Emergency Communication Services to ensure effective delivery of Victoria's emergency response functions, aligned with performance standards and protocols.
• Provide strategic leadership to the Chief Operating Officer and Senior Leadership Team, influencing key decisions on policy, emergency service communications and organisational priorities.
• Build and maintain high-level relationships with emergency services agencies, government bodies and national partners, representing the organisation on interagency committees, task forces and emergency forums.
• Implement enterprise-wide operational strategy aligned with sector-wide objectives, ensuring contemporary systems, doctrines and policies support emergency readiness and coordination.
• Oversee a large, multi-disciplinary workforce and ensure operational enablement through workforce planning, performance oversight and implementation of change initiatives.

To succeed in this role, you will need to bring a combination of relevant qualifications and demonstrated experience, including:

• Tertiary qualifications in Leadership, Emergency Management, Communications, Business or Management are essential, with postgraduate qualifications desirable.
• Extensive senior leadership experience within emergency management or critical communication services, with a proven track record of leading large, diverse and multi-site operational teams in complex settings.
• A strong understanding of emergency management legislation, frameworks and experience delivering strategic plans, governance, risk management and compliance in challenging environments.
• Collaborative leadership skills, with the ability to influence and engage with stakeholders at all levels.
• A deep commitment to public sector values and ethical leadership.

In return for your expertise and dedication, we offer a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members.
• Discounted health insurance, banking services and gym membership.
• 'Memberlink' discount card, accepted by thousands of retailers and services providers.
• Free staff parking at all our sites.
• Salary packaging options after an initial service period.

We value diversity and inclusion, and are committed to creating a workplace that reflects the Victorian community in which we live.