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Retail Sales and Support Specialist

2 months ago


Varsity Lakes, Queensland, Australia 4WD SUPACENTRE Full time
About 4WD Supacentre

We are a leading omni-channel retailer specializing in outdoor recreation and lifestyle products. Our company is passionate about bringing the outdoors to our customers and the community.

Job Summary

We are seeking a highly motivated and customer-centric Sales and Customer Experience Representative to join our team at Varsity Lakes store. As a Sales and Customer Experience Representative, you will be responsible for building a customer-centric environment, driving sales, and achieving individual and store set targets.

Key Responsibilities:
  • Proactively greet customers, identify their needs, and deliver solutions to close sales and satisfy customer needs.
  • Assist with store housekeeping by undertaking stock replenishment activities.
  • Support the processing of sales through the POS system.
  • Undertake a variety of operational activities.
Requirements:
  • Proven success in exceeding set retail sales KPIs and targets.
  • Previous retail experience (minimum 2 years) with a high-energy sales focus.
  • Excellent interpersonal skills, highly customer-centric.
  • Proven experience within a high-performing sales environment.
  • Ability to grasp and learn new product SKUs, POS, etc.
  • Knowledge on 12v systems, highly regarded.
What We Offer:
  • A dynamic and fast-growing work environment.
  • Opportunities for career advancement and professional growth.
  • A competitive salary and benefits package.