Holiday Park Guest Service Ambassador

1 week ago


Caboolture, Queensland, Australia Escape Parks Full time

We are seeking a highly skilled and motivated individual to join our team as a Guest Service Ambassador at one of our holiday parks in Queensland.

About the Role:

As a Guest Service Ambassador, you will be responsible for delivering exceptional customer service to our guests, handling daily operations of the reception, and maintaining the cleanliness of the office reception and amenities.

Key Responsibilities:

  • Managing phone calls and other correspondence
  • Making bookings and attending to booking requests and enquiries
  • Payment processing and handling
  • Guest and booking management
  • Maintaining cleanliness of the office reception and amenities

Requirements:

To be successful in this role, you will need:

  • A positive blue card
  • Strong verbal and written communication skills
  • Ability to type 45-60 words per minute (front desk operations)
  • Professional attitude and strong customer service skills

What We Offer:

We offer a competitive salary of approximately $50,000 - $60,000 per annum, depending on experience.

Our Company:

Escape Parks is a leading operator of holiday parks throughout Queensland. We are a dynamic and innovative company that continues to disrupt the industry through technology and forward-thinking solutions.



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