Public Services Ambassador

3 days ago


Bendigo, Victoria, Australia State of Victoria Full time

About Our Team

The Department of Government Services is a collaborative and dynamic team dedicated to delivering exceptional services to Victorians. Our goal is to create a seamless service experience by connecting systems across state and local governments.

Job Description

The Customer Service Representative will play a critical role in supporting GovHub occupants, ensuring a high-quality service experience. Key responsibilities include:

  • Providing information and assistance to visitors.
  • Assessing client needs and responding to queries about ACLS services.
  • Maintaining up-to-date knowledge of ACLS services and teams.
  • Assisting clients with meeting room bookings and consumable ordering.

Why Join Us

We offer a supportive work environment with opportunities for growth and development. As a preferred candidate, you will possess:

  • Previous experience in customer-facing roles.
  • Strong communication and problem-solving skills.
  • Ability to work effectively in a team environment.

Application Instructions

To apply, please submit your resume and a cover letter addressing the key selection criteria. Applications should be received by the advertised closing date.

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