Ambassador Experience Specialist

2 weeks ago

Geelong, Victoria, Australia beBeeGuest Full time $45,000 - $75,000

Delivering exceptional guest experiences starts with a personalized and seamless welcome. As a key ambassador for our brand, you will be the first point of contact for our guests, setting the tone for their stay.

Key Responsibilities:
  • Kick off unforgettable guest experiences with outstanding service and insider knowledge
  • Acknowledge valued guests in person or over the phone, recognizing loyalty and repeat business
  • Process transactions efficiently and accurately
  • Ensure smooth and hassle-free check-in and check-out processes
  • Anticipate and meet guest needs to provide tailored recommendations and solutions
  • Be the trusted liaison for guests, addressing concerns and providing support

We are seeking candidates with excellent communication skills, problem-solving abilities, fluency in the local language, and basic computer literacy. If you are detail-oriented, tech-savvy, and enjoy working with people, we want to hear from you.

What We Offer:
  • A competitive salary that rewards your hard work and dedication
  • A wide range of benefits to enhance your work-life balance
  • A professional uniform and exclusive room discounts
  • Ongoing training and development opportunities to help you succeed

We strive to create an inclusive work environment where everyone feels valued and respected. We celebrate diversity and encourage colleagues to bring their whole selves to work. Our mission is to make a positive impact on the lives of our guests and colleagues alike.

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