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Customer Service Ambassador
1 week ago
At JLL, we're looking for a Customer Service Ambassador to join our team. As the first point of contact, you will play a pivotal role in providing authentic and first-class service that bonds the relationship between us, our clients, and customers.
The ideal candidate will have experience working in a hospitality or customer service delivery role, with strong communication skills and a 'can-do' attitude. You'll be responsible for welcoming guests, handling internal and external calls, and executing duties to the highest standards.
We offer a unique opportunity to be part of a three-person team at The Loft, South Yarra's only commercial space. If you're well-presented, well-spoken, and easily build rapport with stakeholders, this could be the perfect fit for you.
In this role, you'll:
- Provide a unique welcoming experience for all guests, customers, and visitors
- Handle internal & external calls and correspondence
- Be the go-to specialist for all customer & guest enquiries
- Set up and break down meeting rooms and events
- Assist in organizing and coordinating events and orientations
- Food and beverage coordination
- Conference Centre IT set up
We value diversity and inclusivity in the workplace and encourage applications from candidates who share these values.