Care Coordinator
3 weeks ago
In this key position, you will play a vital role in ensuring the exceptional delivery of our services to clients and their families. As a Client Services Liaison, you will work closely with our clinical service area to provide a seamless experience for our clients.
Key Responsibilities- Provide timely and effective communication with clients, care employees, and families to ensure all client care and service requirements are met.
- Roster staff with the appropriate qualifications to the correct clients, ensuring a high level of care and attention to detail.
- Administrative experience in a face-to-face centre environment, with a focus on delivering exceptional customer service.
- Experience in the Home Care/Aged Care sector, with a strong understanding of the needs and challenges faced by clients and their families.
- Previous rostering experience is essential, with a proven ability to manage multiple demands and priorities.
- Full Driver's License and ability to manage phone systems.
- A friendly, engaging, and inclusive phone and email manner, with a strong focus on building relationships and providing excellent customer service.
- A desire to join a team committed to the care of others in a mission-based organisation.
- A valid NDIS screening check and Police Clearance within 6 months.
We are a leading provider of quality, integrated care that puts our patients, residents, and clients at the centre of everything we do. With over 18,000 staff and volunteers, we offer a range of career opportunities in clinical, allied health, hospitality, ICT, and health administration.
As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming, and inclusive. We encourage applications from First Nations peoples, people living with a disability, LGBTIQ+ people, people who have come to Australia as migrants or refugees, and veterans.
Why Work for Calvary?At Calvary, our staff matter. We offer a range of benefits, including NFP salary packaging, discounted health insurance, and gym memberships. We also offer paid parental leave, professional membership to APNA, and training and development pathways.
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