Quality Assurance Manager

5 days ago


Australia Hollister Incorporated Full time

About the Role:

The Quality Assurance Manager will provide leadership and vision as part of a cross-functional Plant Leadership Team, striving for a dynamic Culture of Quality to continuously improve our products, processes, and Quality Management System (QMS) to best fulfill our Mission and Vision.

Key Responsibilities:

  • Directly oversee the activity of the QA department and staff, generating and maintaining a plan for the professional development and coaching of all direct reports, including annual goal setting.
  • Develop and maintain an overall strategy for the QA function, ensuring communication to key stakeholders for alignment.
  • Responsibility for developing, implementing, and maintaining the QMS for the organization's products and processes, ensuring audit readiness and compliance with required standards, regulations, and company procedures.
  • Quality oversight for raw materials, packaging components, in-process, and finished goods product release.
  • Quality oversight for change control, complaints, internal audit, risk management, notified body/health authority external audits.
  • Quality oversight for validation activities linked to process, equipment, and computer systems.
  • Quality oversight for the introduction of changes to existing products and of new innovative products.
  • Support and lead on the site's operational excellence program, ensuring the quality function works towards efficient and effective processes.
  • Provide QA technical direction and guidance to achieve company objectives.
  • Responsibility for preparation and management of the QA operating budget in conjunction with the Operations and Finance functions.
  • Collaborate with manufacturing to ensure achievement of existing quality levels of manufactured products and seek methods to continually improve quality outcomes, including leading on cost of quality initiatives.
  • Decision-making authority with respect to product quality in consultation with key stakeholders.
  • Participate in Plant Leadership Meetings as required.
  • As part of Hollister's Global Quality Leadership Team (QLT), the position holder will attend QLT meetings as required.
  • Represent the site as Management Representative/Authorized Representative/Person Responsible for Regulatory Compliance as outlined in Medical Device regulations if required.

Requirements:

  • 8-12 years of overall experience, with 5+ years in a Medical Device/Pharma Industry in a Quality Leadership role that includes personnel and Quality System leadership.
  • Third Level degree in Quality/Science/Engineering or a related discipline is required, with an advanced degree desirable.
  • Thorough knowledge of Quality Management system elements and associated regulatory requirements (ISO 13485, ISO 14971, FDA 820.30, MDD/MDR, etc.).
  • Knowledge of internal & external audit management with proven experience in representing a company in interactions with notified body/Regulatory agencies.
  • Good working knowledge of continuous improvement and root cause problem solving in a manufacturing setting.
  • Demonstrated ability to project manage and execute tasks in a timely and efficient manner.
  • Must be able to communicate (both written and verbal) at all levels of the organization and with customers, suppliers, and regulatory agencies.
  • Good interpersonal skills with the ability to work as part of a cross-functional team.
  • Excellent analytical skills with an ability to define problems, analyze through data collection/fact finding, and draw valid conclusions in a timely manner.
  • Have a continuous improvement mindset and demonstrated change management skills.


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