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Customer Service Support Specialist

1 month ago


Parramatta Park, Queensland, Australia Synaco Global Recruitment Full time

Synaco Global Recruitment is a leading concreting and hardware supplies company seeking a skilled Candidate to fill the role of Customer Service Administrator.

The successful Candidate will be based in Seven Hills, NSW and will be required to work a 6:30am-2:30pm shift. The hourly rate for this position is $32 per hour, plus Superannuation benefits.

About the Role
  • Responsibilities: Respond to customer requests for products, services, and company information.
  • Manage high-value transactions accurately, handling cash, cheques, credit cards, and EFTPOS payments.
  • Answer customer telephone calls and emails promptly to avoid on-hold wait times.
  • Build rewarding relationships with customers by understanding their needs.
  • Assist with administrative duties such as stocktaking and record maintenance.

Requirements:

  • Previous experience as a customer service officer or administrator.
  • Professional, resilient, and confident with a customer service delivery focus.
  • Excellent communication skills, both verbal and written.
  • Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines.
  • Strong computer literacy and proficiency with MS Office suite.

Benefits:

  • Opportunity for career development and growth within the company.
  • Temp to perm arrangement, with long-term work guaranteed for the right candidate.
  • Plenty of overtime opportunities once permanent.

About You:

We are seeking a motivated and dedicated individual who is passionate about delivering exceptional customer service. If you have a strong work ethic and excellent communication skills, we encourage you to apply for this exciting opportunity.