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Customer Service Support Specialist
1 month ago
Synaco Global Recruitment is a leading concreting and hardware supplies company seeking a skilled Candidate to fill the role of Customer Service Administrator.
The successful Candidate will be based in Seven Hills, NSW and will be required to work a 6:30am-2:30pm shift. The hourly rate for this position is $32 per hour, plus Superannuation benefits.
About the Role- Responsibilities: Respond to customer requests for products, services, and company information.
- Manage high-value transactions accurately, handling cash, cheques, credit cards, and EFTPOS payments.
- Answer customer telephone calls and emails promptly to avoid on-hold wait times.
- Build rewarding relationships with customers by understanding their needs.
- Assist with administrative duties such as stocktaking and record maintenance.
Requirements:
- Previous experience as a customer service officer or administrator.
- Professional, resilient, and confident with a customer service delivery focus.
- Excellent communication skills, both verbal and written.
- Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines.
- Strong computer literacy and proficiency with MS Office suite.
Benefits:
- Opportunity for career development and growth within the company.
- Temp to perm arrangement, with long-term work guaranteed for the right candidate.
- Plenty of overtime opportunities once permanent.
About You:
We are seeking a motivated and dedicated individual who is passionate about delivering exceptional customer service. If you have a strong work ethic and excellent communication skills, we encourage you to apply for this exciting opportunity.