Housekeeping Attendant

7 days ago

Sydney, New South Wales, Australia Hilton Hotels Full time

About the Role

Hilton Hotels is seeking a detail-oriented and customer-focused Housekeeping Attendant to join our team. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our rooms and public areas.

Key Responsibilities

  • Clean and service guest rooms and bathrooms according to established standards, including changing bed linens, making beds, and replenishing amenities.
  • Maintain the cleanliness and organization of pantries and equipment, and report any maintenance issues or safety hazards to the housekeeping supervisor.
  • Comply with all systems and procedures as laid down by the Housekeeping Manager, including Workplace Health and Safety procedures and hotel security guidelines.
  • Provide exceptional customer service by responding to guest requests and assisting with any issues or concerns.
  • Work collaboratively with the housekeeping team to ensure all rooms are cared for and inspected according to standards.

Requirements

  • Previous housekeeping or cleaning experience is preferred but not required.
  • Strong attention to detail and a commitment to maintaining high standards of cleanliness and guest satisfaction.
  • Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
  • Good physical condition and stamina, with the ability to lift and move heavy objects as required.
  • Flexibility to work various shifts, including weekends and holidays, and adapt to changing priorities and deadlines.

What We Offer

  • A competitive salary and benefits package, including access to the world's best Team Member Travel Program with highly discounted rates on hotel rooms and other travel perks.
  • Opportunities for career development and advancement within the company, with comprehensive training and support to help you succeed in your role.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration to deliver exceptional results.

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