Executive Retail Director

6 days ago

City of Greater Geelong, Australia Talent Solution Partners Full time
NYC Career Move
Are you an ambitious retail leader looking for a new challenge? Do you want to bring your expertise from Australian designer brands in women's fashion to the heart of New York City? Talent Solution Partners is seeking an experienced Retail Sales and Showroom Manager to join our dynamic showroom team in NYC.

About the Company
Talent Solution Partners is a rapidly growing luxury brand with a strong international presence and a thriving U.S. market. We offer a unique opportunity for ambitious professionals to grow their careers globally and become part of a dynamic and innovative company that values creativity, entrepreneurship, and a passion for delivering exceptional client experiences.

Job Description
We're seeking an experienced Retail Sales and Showroom Manager to support the Retail Business Manager and dynamic showroom team in New York City. This role is perfect for an ambitious leader ready to relocate and bring their expertise to the heart of NYC.

Main Responsibilities:
  • Lead and inspire a high-performing team to achieve exceptional sales results and meet operational targets.
  • Develop and maintain a deep understanding of our brand's luxury standards and ensure they are consistently delivered to clients.
  • Collaborate with the Retail Business Manager to drive business strategy, staff development, and operational excellence.
  • Effectively manage personal and team sales, consultations, and client follow-ups to maximise sales potential.
  • Act as the Business Manager in their absence, ensuring seamless daily operations and maintaining the highest level of client satisfaction.
  • Maintain a visually appealing and well-maintained showroom presentation that reflects our brand's aesthetic.
  • Contribute valuable insights on client trends by working closely with design and development teams.
  • Foster a positive, inclusive, and motivating work environment that encourages collaboration and teamwork.

Requirements:
To succeed in this role, you'll need:
  • Minimum 3 years of experience in luxury or premium retail sales, preferably in a leadership or management capacity.
  • Proven track record of delivering outstanding customer service in a luxury setting.
  • Strong leadership skills, including experience in training, mentoring, and team motivation.
  • Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
  • Ability to manage multiple priorities, budgets, KPIs, and operational targets effectively.
  • Highly organised, proactive, and solution-oriented mindset, with a focus on continuous improvement and innovation.
  • Bachelor's degree required (for U.S. visa purposes).

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