Ambassadors of Excellence

3 days ago

Central Coast, Australia beBeeHospitality Full time $55,000 - $65,000
Guest Services Host Role

We are seeking a highly skilled and motivated Guest Services Host to join our team. As a key member of the front office team, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience.

The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also have a strong passion for delivering outstanding customer service and a drive to consistently improve your performance.

Key Responsibilities:
  • Deliver Exceptional Customer Service: Provide friendly and welcoming service to all guests, responding promptly to their needs and resolving any issues in a professional and courteous manner.
  • Collaborate with the Team: Work closely with colleagues to ensure seamless delivery of services, sharing knowledge and expertise to achieve common goals.
  • Multitask and Problem-Solve: Effectively manage competing priorities, prioritizing tasks and solving problems quickly and efficiently to minimize disruptions.
Requirements:
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike.
  • Teamwork: Ability to work collaboratively as part of a dynamic team, contributing to a positive and supportive work environment.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to think critically and come up with creative solutions.
What We Offer:
  • Opportunity to Grow: A chance to develop new skills and take on additional responsibilities, helping you grow both personally and professionally.
  • Supportive Environment: A positive and inclusive work environment, where you can thrive and feel valued as an individual.

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