Senior Fire Emergency Responder

1 week ago

Sunshine Coast, Australia beBeeFire Full time $60,000 - $83,000
Communications Officer Role

This is an exciting opportunity to take on a key role in our emergency response team.

As a Fire Communications Officer, you will be responsible for receiving and responding to emergency calls, dispatching resources, and providing critical information to the public.

About the Job
  • You will work in one of our seven Fire Communications Centres across Queensland, where you will be part of a dynamic team that responds to emergencies 24/7.
  • You will be responsible for accepting incoming fire and other relevant emergency incident calls and enquiries, collecting relevant information, and assessing risks associated with a situation.
  • You will despatch and coordinate appropriate resources to calls for assistance, notify other organisations, and maintain and update all incident information in our computer aided despatch system.
  • You will also monitor alarm signals, respond in accordance with Communications Doctrine and Directives, and provide mentoring and guidance on the job to new staff.
About Us

We provide fire prevention, preparedness, and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to communities.

We are committed to reframing our relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations.

Your Key Responsibilities
  • Accept incoming fire and other relevant emergency incident calls and enquiries and collect relevant information.
  • Assess the risks associated with a situation and the availability and capability of resources to determine the appropriate response and/or resources to be despatched.
  • Despatch and coordinate appropriate resources to calls for assistance and notify other organisations in accordance with the Communication Doctrine and Directives.
  • Maintain and update all incident information in the centre's computer aided despatch system, continually monitor progress, support and liaise with operational staff until completion of incident.
  • Complete required post incident administration including provision of information and reports to stations and other agencies and organisations.
  • Monitor alarm signals and respond in accordance with Communications Doctrine and Directives.
  • Provide mentoring and guidance on the job to new staff.
  • Contribute to improvement of operational and administrative systems and procedures.
  • Identify systems and technical faults and liaise with Specialist Operational Services Unit in relation to reporting, maintaining and updating communications technology.
  • Undertake general administrative and project duties as allocated eg; maintaining and updating resource information; portfolio activities, regular tests of systems and communications equipment.
Requirements

To succeed in this role, you will need:

Leadership Competencies

  • Individual Contributor (leading self)
  • Vision: Leads strategically, Stimulates ideas and innovation, Leads change in complex environments, Makes insightful decisions
  • Results: Develops and mobilises talent, Builds enduring relationships, Inspires others, Drives accountability and outcomes
  • Accountability: Fosters healthy and inclusive workplaces, Pursues continuous growth, Demonstrates sound governance

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