Perth Airport Cafe Manager
4 weeks ago
Delaware North Australia is seeking a skilled Cafe Manager to lead our Coffee Quarter venue at Perth Airport.
We're looking for a passionate and driven individual who can deliver exceptional guest service, manage staff, and exceed guest expectations.
Key Responsibilities:
- Oversee daily operations, managing staff and resources to achieve financial targets and exceed guest satisfaction.
- Focus on guest satisfaction through exceptional service delivery, ensuring a positive experience for all customers.
- Achieve financial targets, manage budgets, control stock, and oversee labor to maintain a profitable and efficient operation.
- Ensure adherence to OH&S and food hygiene standards, maintaining a safe and healthy work environment.
- Support, develop, and lead a diverse team with a strong emphasis on training to exceed guest expectations.
Requirements:
- Cafe management experience in a fast-paced environment, preferably in the hospitality industry.
- Approved Managers Card and relevant certifications, such as Responsible Service of Alcohol and Food Safety.
- Strong people leadership skills, with experience in recruiting, mentoring, training, and developing teams.
- Strong communication skills, with the ability to work effectively with staff, guests, and other stakeholders.
- Ability to work a 7-day rotating roster, with flexibility to adapt to changing business needs.
About Delaware North:
Delaware North is a global company with a rich history of delivering exceptional experiences in the hospitality industry. We offer a dynamic and supportive work environment, with opportunities for growth and development.
Join our team and be part of a company that values excellence, innovation, and customer satisfaction.
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