Technical Operations Lead

2 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $110,000
Job Overview

We are seeking a highly skilled Technical Operations Lead to join our team. In this role, you will be responsible for leading the operational lifecycle, including complex incident, change, and problem management.

Your Key Responsibilities
  • Leverage your technical expertise to develop, maintain, and support innovative solutions that solve real-world challenges.
  • Mentor engineers and ensure high-quality operational delivery.
  • Monitor and optimize system performance, respond to incidents, lead root cause analyses, and implement long-term solutions to prevent recurrence.
  • Provide on-call support as required by management.

You will also have opportunities to:

  • Drive efforts to enhance operational scalability, long-term stability, and overall efficiency.
  • Evaluate and improve user access and service requests to agreed standards.
  • Maintain and improve operational documentation, including configuration details and best practices.
  • Promote a culture of continuous improvement and knowledge sharing within the team.
About You

We are looking for an experienced professional with:

  • At least 5 years of experience in a similar role.
  • Experience operating within ITIL framework.
  • Proficiency in scripting languages such as Bash, Power Shell, or Python.
  • A solid understanding of databases (SQL, No SQL) and ability to write queries.
  • Experience with AWS Cloud, CI/CD tool GitHub, monitoring tools like Splunk, BMC Helix, and File Transfer protocols.
What We Offer

We welcome applicants from diverse backgrounds and offer a dynamic work environment where you can make a real impact.

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