Sales and Service Professional

3 days ago

Belconnen, ACT, Australia beBeeTeamwork Full time $40,000 - $75,000

About Our Team

We strive to provide excellent service and support for our customers.

Our goal is to be a leader in the community by being supportive of our team members, supplier partners and wider community through activities such as fundraising events, sustainability initiatives and creating opportunities for career development.

  • Our work environment celebrates diversity and values creativity and ideas.
  • Remuneration includes competitive pay and generous incentives to celebrate success.
  • Flexible working models are available for eligible roles.
  • Wellbeing resources are provided for our team members and their families.

Job Role

Key Responsibilities

As an Operations Team Member, you will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.

  • Deliver effective store administration in line with standard procedures, including:
  • Cash handling and banking integrity
  • Tendering transactions
  • Systems access and data integrity
  • Store web sales and extended warranty claims
  • Telephone management and enquiries
  • Marketing and promotional activity
  • Contribute to financial performance through effective inventory management and management of controllable expenses
  • Manage all sales channel fulfillment in line with procedures
  • Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required
  • Contribute to our brand and store experience through quality merchandising, in-store marketing and presentation
  • Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.

Qualifications

  • A focus on customer satisfaction.
  • Ability to drive results and consistently achieve targets.
  • Demonstrate self-awareness and use feedback and reflection to gain insight into personal strengths and weaknesses.

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