Senior Hospitality Manager

2 days ago

Frankston, Australia beBeeManagement Full time $90,000 - $110,000
Spa Management Role

About this role:

As a Spa Manager, you will be responsible for leading and nurturing a team of therapists to deliver exceptional customer service and drive business results.

The ideal candidate will have previous spa management experience, strong leadership skills, and the ability to inspire their team with high-level customer service.

  • Create a positive and productive work environment where you lead, engage, and develop a high-performing team.
  • Drive financial performance through effective budgeting, forecasting, and roster management.
  • Deliver exceptional customer experiences that build a loyal client base.
  • Manage spa recruitment needs and onboard new team members efficiently.
  • Oversee daily spa operations, including optimizing client bookings, inventory management, and maintaining spa presentation standards.

Key qualifications include:

  • Previous spa management experience.
  • Certificate IV or Diploma in Beauty Therapy with industry experience (desired).
  • Proficient IT skills (Microsoft Word, Outlook, Excel) and electronic booking system experience (ideally Zenoti).
  • Strong communication skills and excellent personal presentation.
  • Highly organized with great time management skills.

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