
Spirits Specialist
6 hours ago
Job Opportunity: Spirits Connoisseur
The successful candidate will provide exceptional customer service and product knowledge to customers seeking spirits expertise.
This role requires a passion for learning about new and emerging trends, as well as the ability to share knowledge with others in an authentic way.
About This Role:
- Deliver outstanding customer service and product knowledge in a fast-paced retail environment.
- Develop strong relationships with customers and team members through excellent communication and influencing skills.
- Promote My Dan's loyalty program by engaging with customers to understand benefits and product offerings.
- Assist in developing product knowledge of team members in the store.
- Contribute to store sales planning processes by sharing specialist product knowledge and recommendations on product lines.
Requirements:
- Demonstrated strong product knowledge in spirits, with good knowledge of other categories (wine/beer)
- Customer service experience in a fast-paced retail, hospitality, sales, events, or similar role
- Familiarity/comfortable utilising digital/social media tools to enhance customer experiences/relationships
- Current RSA certificate
- Ability to work key customer hours
About Us:
We value diversity and inclusion in our workplace. We strive to create a safe and inclusive environment for all employees.
We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, or sexual orientation.
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