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Healthcare Support Professional

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Bendigo, Victoria, Australia beBeeMedical Full time $54,000 - $86,000

We are seeking a skilled Medical Receptionist to join our medical team. The ideal candidate will possess excellent communication skills, be highly organized and have experience working in a fast-paced environment.

Key responsibilities include:

  • Greeting patients and other callers in a professional manner
  • Making appointments for patients
  • Managing medical records confidentially and efficiently
  • Processing patient payments accurately
  • Invoicing Medicare, Private Health Funds, TAC and Workcover
  • Knowledge of the MBS schedule and correct billing procedures
  • Dealing with referring doctors, hospital staff and pharmacists courteously
  • Attending to patient enquiries
  • Checking and handling internal emails
  • Filling in the roster when staff is away or on leave
  • Maintaining the reception waiting area and consulting rooms tidy
  • Ensuring accurate storage and retrieval of patient and practice records
  • Maintaining confidentiality of patient personal and financial information
Requirements:
  • Demonstrated ability to work in a team
  • Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
  • Strong organisational and problem solving skills
  • Ability to multitask in a fast-paced environment
  • Excellent communication skills
  • Commitment to quality patient service
  • At least 1 year experience as a Medical Receptionist in a medical practice

This role offers the opportunity to work in a dynamic healthcare environment and contribute to delivering exceptional patient care.

We value our employees' contributions and offer a supportive work environment, opportunities for growth and development, and a competitive remuneration package.