Service Delivery Lead

5 days ago

Melbourne, Victoria, Australia beBeeFacilities Full time $100,000 - $140,000
Service Delivery Lead

The Service Delivery Lead plays a pivotal role in ensuring exceptional facilities management services to clients. They are responsible for leading a team of direct reports, driving service consistency and quality through process improvement.

They oversee all building systems, maintenance activities with external contractors and technicians. This includes managing operational budgets, billing, and reporting. To succeed in this role, candidates should have a minimum of 5 years experience in front of house, workplace services, facilities management or hospitality, proven team leadership experience, strong communication and stakeholder engagement skills.

A successful candidate will possess highly professional skills, experience in high level corporate environments, and flexibility to adapt to changing circumstances. The company values diversity, equity & inclusion, and strives to create an inclusive environment where everyone feels safe, valued, and heard.

In addition to the above requirements, the ideal candidate will be able to manage multiple priorities, think critically, and demonstrate excellent problem-solving skills. They will be able to work effectively in a fast-paced environment, communicate clearly, and maintain confidentiality when dealing with sensitive information.

The company offers a range of benefits and programs that support the wellbeing, development and performance of its people. These include flexible working arrangements, training opportunities, and employee recognition programs.

Ultimately, the goal is to create a positive and productive work environment that enables employees to thrive and make a meaningful contribution to the organization's success.

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