Retail Sales Associate
1 week ago
We are seeking a highly skilled Retail Sales Associate to join our team at Ten Tops in Tamworth NSW.
As a key member of our store, you will be responsible for delivering exceptional customer service while driving sales results. Key traits include having outstanding people and selling skills, a keen eye for ensuring merchandise is on the floor in an organized fashion, keeping the floor stocked-up flawlessly, and providing smooth transactions at the register.
Job Responsibilities:
- Adhere to all standard operating procedures and policies
- Responsible for cash handling procedures
- Responsible for all communications applicable to their assigned area
- Assist in merchandising procedures
- Responsible for maintaining assigned area
- Deliver exceptional customer service through personal contact with customers
- Receive deliveries and manage invoicing/paperwork
- Check off stock to invoice
- Stock shelves and displays
- Perform store maintenance including taking out garbage, cleaning, and maintaining the stock room
- Maintain a strong culture of safety at all times, including the correct use of carton cutters, ladders, and trolleys
This role is expected to cover all operational aspects of the business. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
Essential Job Functions:
- Stand entire shift
- Frequently operate a cash register
- Frequently move merchandise weighing up to 10kg and up to a height of 1.5-3m
- Frequently ascend/descend ladders to retrieve and put away stock
- Frequent use of stock trolleys and pallet jacks for moving stock
- Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers and staff via phone and face-to-face in the store. Must be able to exchange accurate information in these situations
Qualifications and Work Skills:
- Recent relevant work experience
- Demonstrated understanding and willingness to provide excellence in customer service
- Ability to multi-task
- Creative thinking
- Cash handling experience, including balancing a cash register
- Solid numeracy skills
Personal Attributes:
- High presentation, professionalism, excellent communication skills, extroverted personality, customer service focus, understanding of retail best practices, enthusiasm to work within a team environment, and enjoyment of connecting with people
About Us:
- We know value, which is why everything in our stores is $10 or less.
- We want you to save big on everyday items across various categories.
Estimated Salary Range: AU$25-30 per hour
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