
Ambitious Hospitality Leader
1 week ago
We are seeking a dedicated and enthusiastic Assistant Manager to join our team. As an Assistant Manager, you will be responsible for leading by example, coaching the team, and supporting the Venue Manager to run an efficient, profitable, and vibrant venue.
Some of your key responsibilities will include:
- Managing and leading the team during shifts, upholding high standards of customer service and team collaboration.
- Assisting with rosters, training reviews, stock control, and general compliance.
- Providing exceptional customer service, connecting with guests, resolving issues, and creating positive experiences.
- Mentoring and training front of house and bar staff, helping train new employees, and contributing to a positive, energetic work culture.
- Opening and closing the venue, managing end of night reporting and reconciliation, and supporting smooth shift transitions.
- Tackling unexpected challenges with confidence and a can-do attitude.
- Supporting and maintaining venue safety, cleanliness, and compliance with licensing and procedures.
To succeed in this role, you will need:
- 2+ years of hospitality experience, ideally in a leadership or supervisor role.
- Excellent communication and interpersonal skills.
- Ability to stay calm and solutions-focused during busy or high-pressure moments.
- Availability for evening and weekend shifts.
- A passion for guest experience and taking pride in your venue.
- A willingness to learn, grow, and contribute to the team's success.
As a member of our team, you will enjoy:
- Staff discounts across all venues.
- Structured training and mentorship opportunities.
- Clear pathways to leadership roles.
- A dynamic and supportive work environment.
- The opportunity to grow professionally and personally.
At our company, we believe in providing real growth and opportunity for our team members. We invest in their development, offer clear pathways to leadership roles, and create a supportive work environment that fosters personal and professional growth.
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