Automotive Consultant

7 days ago


Perth, Western Australia Premier Automotive Group Full time
Key Responsibilities
  • Concierge Support: Provide prompt and courteous support to customers, responding to their inquiries and addressing any concerns they may have.
  • Daily Inventory Management: Ensure that technicians' time is consistently sold to service customers, optimizing our workflow and productivity.
  • Work Distribution: Distribute work between technicians efficiently, ensuring that each customer receives timely and effective service.
  • Technical Support: Assist customers with technical questions about vehicle problems, warranties, services, and repairs.
  • Customer Satisfaction: Maintain Customer Satisfaction scores at or above company standards, reflecting our commitment to excellence.
  • Part Order and Tool Procurement: Assist in diagnosing vehicle problems, order parts and tools as necessary, and ensure seamless execution of service tasks.
  • Company Policies and Compliance: Reinforce company policies and adhere to applicable laws and regulations, maintaining a positive and compliant work environment.


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