Ambassador of Exceptional Customer Experiences

7 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $90,000 - $120,000
Unlock Your Potential as a Customer Service Ambassador

Embark on a career journey where you'll be the face of our company, delivering exceptional service to customers across Australia and New Zealand.

  • We're a leading spirits and champagne company with iconic brands that are sought after globally.

  • Our team is passionate about providing outstanding customer experiences through personalized interactions and efficient order processing.

  • We offer tailored career development opportunities and empower you to reach your full potential by honing your skills and expertise.

Your Role in Delivering Excellence

As a Customer Service Representative, you will play a pivotal role in crafting memorable customer interactions. Your responsibilities will include:

  • Ensuring timely and accurate processing of customer orders to meet delivery deadlines and customer expectations.

  • Providing clear and concise communication to customers regarding order status, product availability, and any issues that may arise.

  • Addressing customer queries, concerns, and complaints in a professional and timely manner to ensure customer satisfaction and loyalty.

  • Developing a deep understanding of our FMCG products to effectively assist customers with product inquiries, recommendations, and troubleshooting.

  • Fostering strong relationships with customers and exceeding their expectations.

Why Choose Us?

We pride ourselves on being an Employer of Choice for Gender Equality and believe in building diverse teams and fostering an inclusive culture.

We welcome applications from diverse communities and are committed to creating a diverse work environment.

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