
Retail Leader
15 hours ago
The Assistant Store Manager role is designed for a natural leader who combines commercial awareness with people skills. You will be responsible for driving store success by mentoring and developing team members, leading initiatives to improve customer experience and engagement, and creating a positive work environment.
Key Responsibilities- Mentor and develop team members to achieve their goals and key performance indicators (KPIs)
- Lead initiatives to improve net promoter score (NPS), employee engagement, average transaction value (ATV), and strike rates
- Create a positive work environment focused on teamwork and collaboration, supported by regular feedback and coaching
- Partner with the Store Manager to drive store success through effective leadership and commercial acumen
- A natural leader with commercial awareness and people skills
- Experience in retail management, preferably with a focus on home design and customer experience
- Strong coaching and development skills
- Demonstrated commercial acumen and ability to drive sales initiatives and control costs
- Commitment to fostering a workplace where everyone thrives
To succeed in this role, you will need to be able to combine your commercial skills with your people skills to create a high-performance team that delivers excellent customer experiences.
Benefits- Competitive salary and superannuation
- Attractive staff discount
- Work-life balance with rotating rosters
- Comprehensive product and leadership training
- Supportive and collaborative team environment
Join a culture where honesty, transparency, and recognition are part of our values. Be part of a certified 'Great Place to Work' where your voice matters and your ideas can shape our future.
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