Transform Lives Through Exceptional Service

2 weeks ago

Perth, Western Australia beBeeCustomerService Full time $27,480 - $29,219

Unlock Your Potential in a Role That Transforms Lives

A leading service provider is revolutionising its approach to deliver exceptional experiences. Our innovative strategy enables us to drive positive change for our customers, communities and environment.

About this Opportunity

This role plays a vital part in helping people with their business needs, fostering community connections and building resilience. As a Customer Service Officer, you will be part of a team that ensures remarkable customer interactions across millions of transactions each year.

Key Responsibilities:

  • Delivering outstanding customer service by engaging with clients and resolving queries promptly
  • Managing high-value transactions accurately, including cash handling, cheques and credit card processing
  • Conducting identity services transactions, such as interviews
  • Upselling and cross-selling products and services, promoting our offerings
  • Supporting administrative tasks like stocktaking and record maintenance

Requirements

You are an enthusiastic and reliable individual who excels in team environments. Your passion for delivering exceptional customer experiences will enable you to make a real difference in your community. Key requirements include:

  • Proven customer service and/or cash handling experience
  • Ability to lift up to 16kgs of mail regularly and stand for shift durations

We Invest in Your Growth and Wellbeing

Our organisation prioritises long-term growth and development through values-based initiatives. Our inclusive culture encourages everyone to bring their authentic selves to work, ensuring a sense of belonging and recognition for contributions. We also support personal wellbeing and acknowledge the importance of employee satisfaction.

As a valued member of our team, you can expect to develop your skills and expertise in a supportive and dynamic environment.

Join us in making a lasting impact on people's lives.

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