Digital Ecommerce and CRM Solutions Manager

6 days ago


North Sydney Council, Australia Laser Clinics Australia Full time
Unlock Your Potential as a Digital Ecommerce and CRM Solutions Manager at Laser Clinics Australia

We are seeking an experienced Digital Ecommerce and CRM Solutions Manager to join our team in North Sydney. As a key member of our organization, you will be responsible for driving impactful ecommerce strategies that boost traffic, conversions, and user experience.

The ideal candidate will have 5+ years of experience in B2C ecommerce and CRM marketing, ideally in beauty, FMCG, or retail. They should be skilled in data analysis, with a proven ability to identify target audiences, boost sales, and drive conversion.

You will lead high-impact campaigns and promotions using data-driven insights to maximize brand presence and hit performance KPIs. Additionally, you will manage SEO/SEM plans with agency partners, keeping campaigns sharp and ROI-focused.

In this role, you will roll out personalized CRM strategies across the Group, delivering memorable customer journeys across all digital and in-clinic channels. You will also create powerful CRM campaigns for email and SMS, targeting the right segments, and ongoing optimisation through a test and learn approach.

We offer a competitive salary range of $90,000 - $120,000 per annum, depending on experience. This is a full-time position, with 4 days in the office and 1 day working from home. Our centrally located office in North Sydney offers a dynamic and supportive work environment where your contributions are valued, and your potential is limitless.

About Us: Laser Clinics Australia believes that everyone deserves to feel confident, inside and out. We've been in the confidence business since 2008, offering medically-backed and dermatologically-approved skin treatments. Our team is passionate about helping our clients feel their version of good, and we're looking for like-minded individuals to join us.



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