Hospitality Venue Manager Role
3 weeks ago
At Florian, we're dedicated to crafting a warm and inviting atmosphere in our venue. Our team is passionate about delivering exceptional customer experiences, and we're looking for a skilled Hospitality Venue Manager to join us.
About the RoleWe're seeking an experienced manager who can oversee daily operations, maintain high standards of service, and foster a positive team environment. As a key member of our team, you'll be responsible for ensuring seamless day-to-day operations, managing staff, and upholding our commitment to excellence.
Key Responsibilities- Lead and manage a small team of staff, providing guidance, support, and development opportunities
- Maintain high standards of customer service, quality, and presentation in all aspects of venue operations
- Develop and implement effective strategies to drive sales growth, improve efficiency, and increase customer satisfaction
- Collaborate with other teams to ensure seamless delivery of services and achieve business objectives
- Foster a positive and inclusive work environment, promoting teamwork, open communication, and employee well-being
- Proven experience in hospitality management, preferably in a similar setting
- Strong leadership and team management skills, with a focus on developing and motivating staff
- Excellent communication, interpersonal, and problem-solving skills
- Able to work independently and as part of a team, with a flexible approach to working hours and tasks
- Knowledge of relevant systems, including Square and Deputy, would be an advantage
We offer a competitive salary of approximately $80,000 per annum, depending on experience, as well as opportunities for professional growth and development. If you're a motivated and results-driven individual who shares our passion for delivering exceptional customer experiences, we'd love to hear from you.
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