Field Service Professional

7 days ago


North Sydney Council, Australia NCR Voyix Full time
Job Description

We are seeking a skilled Field Service Professional to join our team at NCR Voyix. As a Field Service Professional, you will be responsible for visiting customer sites to provide onsite resolutions and technical expertise.

You will work closely with your Territory Manager and the South Pacific Field Services team to ensure that all service calls are completed efficiently and effectively.

The ideal candidate will have experience in PCB hardware repair, software uploads, and electro-mechanical device repair. Additionally, they will have excellent communication skills and be able to work autonomously in the field and office.

  • Main Responsibilities:
  • Diagnose and repair Self Check Out (SCO), Point of Sale (POS) Machines and other Voyix products
  • Manage parts and maintain a well-organized inventory
  • Participate in continuous training online and in classrooms to stay up-to-date on the latest technologies
  • Work independently in the field and office, using company fleet vehicles and provided tools
  • Travel extensively throughout Australia, sometimes requiring prolonged travel and lifting of tool kits and parts

Requirements:

  • Valid Australian State Driver's license
  • Fully COVID vaccinated
  • A valid full-time working visa, Permanent Residence or Citizenship
  • Ability to commence work within 4-6 weeks

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