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Enterprise Support Specialist

2 months ago

Australia Atlassian Full time

About the Role

We're seeking a highly skilled and motivated Enterprise Support Engineer to join our team at Atlassian. As a key member of our support team, you will play a critical role in ensuring the success of our customers by providing exceptional technical support and expertise.

Key Responsibilities

  • Provide timely and effective technical support to customers via various communication channels
  • Collaborate with cross-functional teams to resolve complex technical issues and improve overall customer experience
  • Develop and maintain in-depth knowledge of Atlassian products and services to provide expert-level support
  • Stay up-to-date with industry trends and emerging technologies to ensure our customers receive the best possible support

What We Offer

At Atlassian, we're committed to creating a workplace that's inclusive, diverse, and supportive of all employees. We offer a range of benefits and perks to help you thrive in your role, including:

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including health coverage and wellness resources
  • Opportunities for professional growth and development
  • A flexible and remote-friendly work environment

About Atlassian

Atlassian is a global software company that's passionate about helping teams unleash their potential. Our products and solutions are designed to make it easier for teams to collaborate, communicate, and get work done. We're committed to creating a workplace that's inclusive, diverse, and supportive of all employees.