Mercedes-Benz Service Coordinator

3 weeks ago


Artarmon, New South Wales, Australia James Frizelle`s Automotive Group Full time

Mercedes-Benz North Shore is a leading automotive group with a rich history of serving Sydney's North Shore for over 60 years. Our showrooms at Mosman and Chatswood, along with our stand-alone Service Centre at Artarmon, are dedicated to providing exceptional customer experiences. We are seeking a highly motivated and enthusiastic Service Receptionist to join our team in Artarmon on a full-time basis.

Key Responsibilities:

  • Answering and directing incoming calls with a high level of professionalism
  • Greeting guests and directing them to the appropriate area
  • Assisting potential clients with inquiries and providing accurate information
  • Booking vehicles for service and recalls in ERA and Excel
  • Performing general administrative support duties to ensure seamless operations

Requirements:

  • Proven reception experience in a corporate environment with a strong focus on customer service
  • Exceptional communication skills with the ability to build rapport with clients
  • Proficiency in Microsoft Office (Word and Excel) with the ability to learn new systems quickly
  • Ability to work under pressure and multitask with a high level of accuracy

What We Offer:

  • Employee Assistance Program (EAP) to support mental health and wellbeing
  • Training Pathway and Growth opportunities to develop skills and advance career
  • Join a dynamic and supportive team that values employee growth and development
  • Discounted Bupa Private Health Insurance to promote healthy living
  • Exclusive discounts with our Samsung Partnership Program to enhance lifestyle
  • Discounted Gym memberships to encourage physical activity


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